FAQs

• Anyone looking to incorporate more plant-based options into their diet
• Vegans, vegetarians and flexitarians that are wanting a new plant-based protein source
• Families and young professionals on to go that want to have well balanced meals in their freezer to be warmed up and ready to go in a few minutes

Yes, WunderBites are gluten-free and top 8 allergen free.

Yes, they have a locally sourced, high quality high oleic sunflower oil.

We take great care in ensuring that WunderBites get to you in the best quality possible. Given they are frozen, we place the bites in thick foam containers and add dry ice to ensure freezer temperatures are maintained. We highly recommend bringing the container inside the house as soon as you receive it. 

We ship every Monday and Tuesday by FedEx. To ensure the highest quality upon receiving, we process all orders received after 8 a.m. on Monday, to be shipped out the following Monday.

Please make a note in your calendar to expect a delivery within a week or so of your purchase. 

WunderBites are frozen and we take great care in ensuring a good experience. However, because this is a perishable product we do not accept returns. We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case by case basis. Refund/Replacement requirements are: Description of product, and photos of product and packaging.

Given we are a small team, we are conscious about maintaining solid relationships with our buyer and store managers, and hence currently we support customers at UNFI Lancaster D.C. 

However, we would love to start a conversation to evaluate a fit or plan for a future retail expansion. Please contact us at hello@craftycounter.com

Yes, yes, yes! We want as many young mouths to have access to WunderBites as possible. We provide our bites to cafeterias, local restaurants and daycares. 

Email us at hello@craftycounter.com for more details. We would love to hear from you!

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