WunderBites are frozen and we take great care in ensuring a good experience. However, because this is a perishable product we do not accept returns. We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case by case basis. Refund/Replacement requirements are: Description of product, and photos of product and packaging.
We take great care in ensuring that WunderBites get to you in the best quality possible. Given they are frozen, we place the under Nuggets in thick foam containers and add dry ice to ensure freezer temperatures are maintained. We highly recommend bringing the container inside the house as soon as you receive it.
We ship every Monday and Tuesday by FedEx. To ensure the highest quality upon receiving, we process all orders received after 8 a.m. on Monday, to be shipped out the following Monday. Please make a note in your calendar to expect a delivery within a week or so of your purchase